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Company Overview

Voxie is a conversational SMS marketing and automation platform positioned specifically for franchise and multi-location brands. Its model gives franchisor teams centralized control over messaging strategy, compliance, customer targeting, and performance visibility while enabling franchisees to use locally relevant text campaigns and one-to-one conversations.

Services Offered

• Franchise-oriented SMS marketing campaigns, including localized promotional, retention, lead follow-up, and win-back messaging.
• Automated messaging flows that can engage leads and customers at the local level, then hand conversations to a team member when needed.
• Corporate governance tools, including national opt-in/opt-out management, audience parameters, regional groups, role-based access, and brand-approved templates.
• Franchise Hub and AI-driven messaging intelligence to help corporate and local operators coordinate campaigns, analyze performance, and support customer engagement.

Value Proposition

• Industry Specialization:
• Franchise and multi-location consumer brands, with particular relevance to restaurants, retail, and service businesses,.
• Key Benefits:
• Centralized management of SMS consent and brand rules.
• Localized, automated lead and customer follow-up.
• Cross-location visibility for benchmarking stronger and weaker-performing units.
• Franchise Expertise:
• Voxie markets itself as purpose-built for franchising and cites franchise customers including Sonic Drive-In, Oxi Fresh, Edible Arrangements, and The Learning Experience. Its Franchise Hub product is specifically designed for franchise networks.