91³ÉÈË

Franchisee Pays Employees $144K Out of Pocket After Fire Destroys Restaurant This Culver's franchisee says that continuing to pay employees as his restaurant was being rebuilt was not only the right thing to do, but a smart business move.

By Kate Taylor

Opinions expressed by 91³ÉÈË contributors are their own.

When a fire burned down a Culver's Restaurant in Platteville, Wis., last November, employees assumed they'd be out of work. Instead, their boss came to the rescue.

Bruce Kroll, who has owned the restaurant for 19 years, continued to pay his 40 employees out of pocket while the restaurant was being rebuilt, . While his insurance paid for the first 60 days of employees' payroll, Kroll ponied up almost $144,000 of his own money over the remaining four months.

Kroll says that paying employees was not only the right thing to do, but a wise business move. It seems to have paid off in employee loyalty: one employee reports he's planning on working at the restaurant for another five years purely because of the owner.

Related: Massachusetts Hikes Minimum Wage to $11

While Culver's was closed, Kroll asked employees to volunteer their time to help the community. Employees served Christmas dinner at an area church, volunteered at camp and held a fundraiser in honor of the local fire department, according to the report.

For Kroll, who also owns a Culver's in Dubuque, Iowa, business is all about the people involved. And his business is whole again: exactly six months after the fire, the restaurant reopened on June 16. Despite briefly closing again after a near miss with tornado the next day, Kroll and his loyal employees are here to stay, and serve as a reminder of what really matters.

Related: Franchise Players: From Making Minimum Wage to Running the Show as a CiCi's Pizza Franchisee

Kate Taylor

Reporter

Kate Taylor is a reporter at Business Insider. She was previously a reporter at 91³ÉÈË. Get in touch with tips and feedback on Twitter at @Kate_H_Taylor. 

Want to be an 91³ÉÈË Leadership Network contributor? Apply now to join.

Fundraising

4 Trends In Fundraising That Will Impact the Future of Philanthropy

Increasing the success of your nonprofit requires you to adapt to changes.

Social Media

How To Start a Youtube Channel: Step-by-Step Guide

YouTube can be a valuable way to grow your audience. If you're ready to create content, read more about starting a business YouTube Channel.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

Money & Finance

Founders Obsess Over Cash Flow — But There's a Threat That's Even More Dangerous

There's a silent business risk every entrepreneur underestimates, and it can shut you down faster than a cash crunch.

Innovation

It's Time to Rethink Research and Development. Here's What Must Change.

R&D can't live in a lab anymore. Today's leaders fuse science, strategy, sustainability and people to turn discovery into real-world value.

Growing a Business

Don't Rely on Instinct to Make Hiring Decisions — Use This Smart Strategy Instead

Here's the data-driven hiring playbook every business owner needs.