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is the global customer growth and innovation evangelist at Salesforce and author of (August 14, 2018; Portfolio). Previously, she was VP, distinguished analyst and research fellow with Gartner. She has interviewed guests ranging from Dan Pink to Arianna Huffington on her podcast and her insights have helped companies -- Microsoft, Cisco, IBM, Oracle, SAP, Dell and Amazon-AWS among them -- expand their market share and grow their revenues.