Thought Leaders
3 Ways to Build a Customer-Centric Company Culture
Traditional training will only get you so far when you want to build a culture of customer service.
Micah Solomon
Customer Service Consultant, Speaker, and Author.
Micah Solomon is a customer service turnaround expert, customer experience consultant, professional keynote speaker and bestselling author, most recently of Ignore Your Customers (and They'll Go Away) from HarperCollins Leadership.
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